This Privacy Policy explains how Bartalaap (“we”, “us”, or “our”) collects, uses, shares, and protects information when you use our website atbartalaap.com and our WhatsApp Business messaging services (the “Services”), including integrations with Meta Platforms, Inc. (“Meta”) and the WhatsApp Business Platform.
1. Who we are
Bartalaap provides technology that helps businesses send and receive WhatsApp messages, manage templates, and onboard WhatsApp Business accounts. Contactprivacy@bartalaap.com or ourcontact page.
2. Information we collect
2.1 Information you provide
- Name, business name, email address, and phone number
- Messages you send through contact forms or support channels
- Account and onboarding details for WhatsApp Business accounts you connect
2.2 Information from WhatsApp / Meta
- WhatsApp Business Account identifiers, phone number IDs, and business profile data you authorize
- Message metadata and content necessary to deliver messaging, as permitted by Meta and WhatsApp policies
- Template names, statuses, and related configuration
2.3 Technical information
- IP address, browser type, device information, and approximate location
- Log data related to API calls, webhooks, and security events
- Cookies or similar technologies on our website (if enabled)
3. How we use information
- To provide, operate, and improve the Services
- To send and receive WhatsApp messages on behalf of our business customers
- To authenticate users and manage Meta / WhatsApp integrations
- To respond to support requests and communicate about the Services
- To comply with law, Meta platform policies, and security requirements
- To detect, prevent, and investigate fraud, abuse, or technical issues
4. Sharing of information
We may share information with Meta / WhatsApp, service providers, business customers, and legal authorities when required. We do not sell personal information.
5. End-user (WhatsApp) data
When our customers use Bartalaap to message their customers on WhatsApp, those end users’ data is processed under the instructions of the business customer and Meta’s WhatsApp Business Platform terms.
6. Data retention
We retain information for as long as needed to provide the Services, meet legal obligations, resolve disputes, and enforce agreements.
7. Security
We use administrative, technical, and organizational measures designed to protect information, including HTTPS and least-privilege access to Meta tokens.
8. Your rights
Email privacy@bartalaap.com. For Meta app data deletion, see User Data Deletion.
9. Contact
Bartalaap
Email: privacy@bartalaap.com
Web: https://bartalaap.com/contact